About the Role
Velvet Hair Studio in West Chester is seeking an individual to join our team of the industry’s finest! We are a future-focused team who specialize in creating looks that are as unique and beautiful as our clients. We’re looking for someone to grow and expand with us and who embraces our values of diversity, excellence, and innovation. Cosmetology experience not necessary but an interest in the beauty/fashion industry is a must!
Hours: Tuesday-Friday 10am-6pm, Saturday 9am-4pm
*Position begins on or around October 1st, 2023*
*Salary Position starts at $35,000 based on experience. We perform yearly reviews and could increase based on performance and productivity.
*Benefits: 1 week PTO per year, discounted hair services, paid salon retreat.
Previous management experience (Beauty industry preferred)
Excellent customer service skills
Excellent communication skills
A friendly, outgoing, cheerful personality
Microsoft Office (Word & Excel mostly)
Ability to work independently and as part of a team
Cosmetology License (A plus but not necessary)
Greet clients enthusiastically
Positive attitude when answering phones
Deliver top-notch customer service and properly represent the salon at all times
Direct clients and make them feel comfortable prior to service
Assist client in all checking-out procedures (Payment, Products, Booking)
Monitor customer service and quality control in all aspects of operation
Salon Operations: (Training Provided)
Maintain a professional and clean salon environment
Manage salon email throughout the day
Maintain inventory (Backbar & housekeeping)
Clerical/Administrative tasks (Drawer balancing and bank deposits)
Accurately take appointments and utilize appointment booking system (Square)
Process bi-weekly payroll (ADP)
Leadership: (Training Provided)
Establish clear goals and objectives to focus the team on achieving superior results
Conduct quarterly staff reviews
Coordinate stylist schedules, salon meetings and events
Recruiting / Staffing (On-boarding and training)
Act as point of contact for vendor representatives
Social/Marketing: (Training Provided)
Website updates as necessary (Wix)
Keep Google and Yelp accounts current with updated information and stylist work
Grow social media accounts (Post frequently)
Marketing emails to promote service specials and gift cards (Square)
Velvet Hair Studio is a multicultural salon where we embrace diversity, individuality, creativity and inclusion. We believe the art of hair crafting is unique to each stylist and we want to see what your hands can do! We are an upscale salon in West Chester, PA located on one of the busiest streets. Join a team of professional hair artists who take their craft to the next level every day.
Our mission at Velvet is to bring natural Texture, enhanced Richness, and Diversity to all hair. The studio aims to bring these words to life with our highly educated staff. Each Velvet stylist strives to stay innovative by creating new and classic styles specifically designed for each individual client.