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Salon Manager

Job Type

Full Time

About the Role

Velvet Hair Studio in West Chester is seeking an individual to join our team of the industry’s finest! We are a future-focused team who specialize in creating looks that are as unique and beautiful as our clients. We’re looking for someone to grow and expand with us and who embraces our values of diversity, excellence, and innovation. Cosmetology experience not necessary but an interest in the beauty/fashion industry is a must!

Hours: Tuesday-Friday 10am-6pm, Saturday 9am-4pm

*Position begins on or around October 1st, 2023*

*Salary Position starts at $35,000 based on experience. We perform yearly reviews and could increase based on performance and productivity.

*Benefits: 1 week PTO per year, discounted hair services, paid salon retreat.



  • Previous management experience (Beauty industry preferred)

  • Excellent customer service skills

  • Excellent communication skills

  • A friendly, outgoing, cheerful personality

  • Microsoft Office (Word & Excel mostly)

  • Ability to work independently and as part of a team

  • Cosmetology License (A plus but not necessary)


Customer Service:

  • Greet clients enthusiastically

  • Positive attitude when answering phones

  • Deliver top-notch customer service and properly represent the salon at all times

  • Direct clients and make them feel comfortable prior to service

  • Assist client in all checking-out procedures (Payment, Products, Booking)

  • Monitor customer service and quality control in all aspects of operation

Salon Operations: (Training Provided)

  • Maintain a professional and clean salon environment

  • Manage salon email throughout the day

  • Maintain inventory (Backbar & housekeeping)

  • Clerical/Administrative tasks (Drawer balancing and bank deposits)

  • Accurately take appointments and utilize appointment booking system (Square)

  • Process bi-weekly payroll (ADP)

Leadership: (Training Provided)

  • Establish clear goals and objectives to focus the team on achieving superior results

  • Conduct quarterly staff reviews

  • Coordinate stylist schedules, salon meetings and events

  • Recruiting / Staffing (On-boarding and training)

  • Act as point of contact for vendor representatives

Social/Marketing: (Training Provided)

  • Website updates as necessary (Wix)

  • Keep Google and Yelp accounts current with updated information and stylist work

  • Grow social media accounts (Post frequently)

  • Marketing emails to promote service specials and gift cards (Square)

About  Us

Velvet Hair Studio is a multicultural salon where we embrace diversity, individuality, creativity and inclusion. We believe the art of hair crafting is unique to each stylist and we want to see what your hands can do! We are an upscale salon in West Chester, PA located on one of the busiest streets. Join a team of professional hair artists who take their craft to the next level every day.

Our mission at Velvet is to bring natural Texture, enhanced Richness, and Diversity to all hair. The studio aims to bring these words to life with our highly educated staff. Each Velvet stylist strives to stay innovative by creating new and classic styles specifically designed for each individual client.

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